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ISP CRM
A Complete Business Suite

Netgroot goes beyond software; we assist ISPs in excelling in competitive arenas, fostering a profitable and fast-growing venture.
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Benefits

ISPCRM: Streamlining ISP Operations from End to End

ISPCRM empowers Internet Service Providers (ISPs) to centrally manage their business operations end-to-end. It offers flexible deployment options, including cloud-hosting on a Software as a Service (SaaS) model or on-premise deployment. The solution covers every aspect of ISP business operations, from lead management to provisioning, subscriber lifecycle management, policy enforcement, billing, franchisee management, self-service portals, customer mobile applications, helpdesk, and inventory management. It is engineered to support scalability, capable of managing over 250,000 subscribers in a single deployment, with redundancy and high availability integrated into every aspect of the application, ensuring uninterrupted service and operational excellence.

Centralized Business Management
Complete Operational Support
Flexible Deployment Options
Engineered for scalability
User-Friendly Interface
Redundancy and High Availability
Subscriber Management

ISP CRM helps you manage complete subscriber life cycle from the point of first contact to termination and beyond

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Franchise Management

Multi Level franchise models with flexible price and business model configuration with complete statements and accountability

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Tariff Management

Bandwidth/Quota limits, FUP policies, Transit/Peering policies, Time based planes, MAC restirctions and pool management.

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Customer Support

Complete Customer support with auto ticket assignment and escalation with multiple models of ticket creation

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Billing Management

Automated billing with multiple billing models like prepaid postpaid, pay as you go and prorated billing with flexible pricing

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Sales Management

End to end Sales management from enquiry to lead qualification feasibility tracking, payment collection to service activation.

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Inventory Management

Manage your stock of network gear across multiple locations and equipment deployed on field and at customer premises

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Payment Management

Integration with 20+ payment gateways with advance pay and automated renewals with mobile app for payment collection.

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Compliance

Manage NAT logs and session logs for regulatory compliance along with CALEA and LI , stored efficiently with compression.

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CPE Auto Provisioning

Automate CPE setup with TR-069. Streamline device management, monitor performance, troubleshoot, and enhance security for efficient network operation.

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User App

Customizable customer control panel with options to view usage,manage payments and raise tickets along with mobile app

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Advance notification

Notify in advance via WhatsApp/SMS/Email for important updates or changes. Stay informed with timely notifications for smoother coordination.

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ISPCRM has seamless compatibility with an extensive spectrum of BNG and NAS routers

huawei
juniper
vas
ubiquiti
mikrotik
Algolia
OpenID
Our platform offers comprehensive AAA, billing, and operations management modules. It is expertly designed to harmonize with top-notch NAS equipment, such as Mikrotik RouterOS, VAS Experts SSG, Cisco ASR 1000 and 9000 series, Juniper MX series, Huawei NetEngine, ZTE, and any NAS supporting RADIUS integration capabilities. This ensures a versatile and efficient solution tailored to diverse network infrastructures.

Request a demo

1. Fill in the form
We will contact you, specify the task, provide access to the documentation and answer your questions.
2. Choose the solution
We discuss the current situation: traffic volume, available equipment, the functionality you need.
3. Free trial
Our engineers install the selected software and adapt it to your specific tasks. Contract — only after the test is successful.